Shipping policy
SHIPPING POLICY
At Sternian, we are committed to delivering your order safely and efficiently.
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PROCESSING TIME
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays may require additional processing time.
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SHIPPING TIME
Estimated delivery times:
- United States: 5–10 business days
- Europe: 7–15 business days
- International: 7–15 business days
Delivery times may vary depending on customs and local carriers.
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TRACKING
Once your order has been shipped, you will receive a tracking number by email.
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CUSTOMS & DUTIES
International customers may be responsible for customs fees, taxes, or import duties depending on their country.
Sternian is not responsible for these charges.
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LOST OR DELAYED PACKAGES
We are not responsible for delays caused by shipping carriers, customs, or incorrect shipping information provided by the customer.
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CONTACT
Email: sternianx@gmail.com